Privacybeleid
Privacy and cookie statement FELIZ shoes & accessories
Privacy-sensitive, personal data is collected via the online store and in-store sales. FELIZ considers careful handling of personal data to be of the utmost importance. Personal data is therefore carefully processed and secured.
In our processing we adhere to the requirements of the General Data Protection Regulation (GDPR). This means, among other actions, that we:
● clearly state the purposes for which we process personal data. We do this via this very privacy statement;
● limit our collection of personal data to only that which is necessary for legitimate purposes;
● ask our customers for explicit permission to process their personal data in cases where their consent is required;
● take appropriate security measures to protect your personal data and expect the same requirements to be met by any and all parties that process personal data on our behalf;
● respect the right to make your personal data available for inspection upon your request, as well as correct or delete your personal data upon your request.
FELIZ shoes & accessories is the responsible party for data processing. In this privacy and
cookie statement we explain what personal data we collect and use and for what purposes. We recommend that you read this carefully.
This privacy and cookie statement was last modified on 17-05-2024.
Use of personal data
By using our service, you leave certain information with us. It is possible there is personal data among this information. We only store and use personal data directly specified by you, in the context of the service you requested, or of which can be made clear, upon specification, that it has been provided to us for processing. We use the following data for the purposes mentioned in this privacy and cookie statement.
● NAWTE data
We require your name, address, place of residence, telephone number and email address
to deliver your order, or to contact you in regards to our services.
● Billing address
We require your billing address to be able to send you your invoices.
● IP address
We require your IP addresses to be able to apply an IP-ban if proven absolutely necessary. It is also used for profiling.
● Company name
We collect company names solely to be able to deliver to business customers, to be able to address you appropriately and assist with our service.
● BTW-number (VAT/tax number) and KvK-number (Chamber of Commerce number)
We require your VAT number and Chamber of Commerce number to be able to deliver to business customers.
● IBAN-data
We collect your IBAN data to be able to send the invoices. It is also necessary to complete your payment and thereby your order.
Our website and/or service does not intend to collect data about website visitors under 16 years of age, unless they have been given permission by a parent or guardian. However, we are not able to confirm with certainty whether a visitor is above the age of 16. We therefore recommend parents be involved in the online activities of their children, to prevent data concerning children from being collected without parental consent. If you believe that we have collected personal information about a minor, and have done so without permission, please contact us at info@felizshoes.nl. We will then delete all information concerning that minor.
Register
You must first register in order to access certain parts of our service. After registration, we save personal data that you have provided via your chosen username. We retain this data so that you do not have to fill it in again every time; so that we can contact you within the context of the execution of the agreement; for invoicing and payment; and to provide an overview of the products and services you have purchased from us.
We will never provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement you conclude with us or if this is legally required. For example, if we deliver your order to PostNL or GLS, they require your
name and address to deliver the package. We recommend that you also read the privacy statement of these companies. Your data will not be passed on to any country outside the EU, unless your package is to be delivered there. In the event of suspected fraud or misuse of our website, we may hand over your personal data to the appropriate authorities.
Processing order
When you place an order with us, we use your personal data to process this order. If necessary for proper handling of the order, we provide personal data to third parties, such as delivery companies.
Advertisement
In addition to the information on our website, we might inform you of our new products and services by email, via social media, by mail and through advertising on other websites.
We can apply profiling when providing information; for example, by placing one of our advertisements on another website. Your consent is obtained by agreeing with cookies.
Contact form and newsletter
We offer a newsletter with which we aim to inform interested parties about our products and offers. We might do this a maximum of 2 times per month. You sign up for our newsletter via the website. You can also subscribe during checkout. Every newsletter contains a link with which you can unsubscribe.
When you use our contact form, you leave personal data. Here, the same rules apply as with the personal data we collect upon registration.
Location data
If necessary for the service, we may collect location data (GPS) from you. We will ask your permission to do so at that very moment.
Location data can also be stored and processed by a provider, such as navigation/mapping software, but this data could then also be used by, for example, Google or Apple itself. We have no influence on this. We recommend you to read the relevant privacy statements of the relevant provider.
Disclosure to third parties
Social media buttons are included on our site. Administrators of these services may also require or collect your personal data.
Below you will find the privacy statements of these third parties:
In addition, Shopify and Mailblue have access to your personal data, when this is necessary to complete the service. Shopify hosts this website and is partly online via Mailblue marketing provided. It’s possible that there are sub-processors in their employ. We have concluded processing agreements with these third parties to ensure a responsible handling of your data.
Security
We take security measures to prevent misuse of and unauthorized access to personal data.
Third party websites
This privacy policy does not apply to third-party websites that have (embedded) links to the FELIZ website. We cannot guarantee that these third parties are reliable and/or handle your personal data securely. We recommend that you read these websites’ privacy statements.
Cookies
Cookies are small information files that are read and/or stored from the visitor's device (such as PC, tablet or smartphone) automatically when visiting a website. This is done via the web browser on the device.
Cookies and/or similar technologies (all such techniques are henceforth referred to as ‘cookies’) on our website are used to:
● Enable functions of the website (technical or functional cookies);
● Analyze the use of the website and improve the website based on this (analytics cookies);
● Enable the visitor to interact directly with certain social media (social media cookies);
● Provide the visitor with (personalized) advertisements (advertising cookies).
The information that a cookie obtains about your use of the website can be transferred to
our own secure servers or those of a third party. For the use of social media cookies and
advertising cookies, your prior consent is required. You provide your consent by clicking on ‘Agree’ in our cookie notification.
Technical or functional cookies
Some cookies ensure that certain parts of this website function properly and that you user preferences remain known. For example, cookies can be used to to render fonts properly, to remember your user session on the web server and so that you can access and employ the full website.
Google Analytics cookies
We use Google Analytics to track how visitors use our website. The information that we obtain, including the address of your computer (IP address), is transferred to Google and stored by Google on external servers. We have a processing agreement with Google to make agreements about dealing with our data dates. Furthermore, we do not allow Google to use the obtained Analytics information for other Google services. However, Google may provide information to third parties if this is required by law or if these third parties process the information on behalf of Google. We have no further influence on this. View the Google Analytics privacy policy for more information: https://www.google.com/intl/nl/policies/privacy/
Cookie consent
Below is an overview of the cookies we use in addition to technical, functional and analytical cookies. We use some cookies ourselves, but we employ third parties for others. These parties act on our behalf and we determine what happens to the cookies. There are also cookies that are placed and used exclusively by third parties. We have no control over those third parties and how they handle your data.
Below we have included an overview of the cookies used and the parties involved. For more information about how these third parties handle cookies, we refer you to the relevant privacy statement. Please note: third parties’ privacy statements can change regularly.
-Meta: Facebook, Instagram
- Google Tag Manager & Analytics: Google privacy statement
- Google+: Google privacy statement
Enabling and disabling cookies
You can program your internet browser to only allow for the storage of cookies when you have agreed to this. Please note: many websites do not work optimally if cookies are disabled.
Delete cookies
Many cookies have an expiration date. If an expiration date is set, the cookie is automatically deleted when the expiration date passes. You can also choose to have cookies manually deleted before an expiration date has been reached. Consult your browser manual for this.
Changes to this privacy and cookie statement
We reserve the right to make changes to this privacy policy. We recommend that our customers consult our privacy statement regularly so that they may be aware of these changes.
Inspecting and changing your data
We respect your right to access, rectify and remove your personal data. You can contact us regarding the removal of data. For these and other questions about our privacy and cookie policy, questions regarding access or modification of your personal data, and other inquiries, please contact us at any time using the details below:
FELIZ shoes & accessories
info@felizshoes.nl